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How tk988 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad, or Rocket, and keep your account secure.

Account data stays encryptedbKash, Nagad, Rocket details protectedYou can request data access anytimeNo data sold to third parties
tk988 How tk988 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your account data sits behind SSL encryption in transit and is stored with access controls that limit which internal systems can read it. We audit data access logs regularly to catch anything unusual. If you close your account, we retain minimal transaction records only for the period required by applicable legal or financial obligations — after that, your data is deleted from active systems. You have the right to ask what we hold, request corrections, or withdraw consent where that option applies under your local law.

SSL Encryption Every connection between your device and our servers is encrypted. This covers your login, your bKash deposit flow, and any account detail updates you make.
Cookie Controls Session cookies expire when you close your browser. Persistent cookies are only set if you opt into remembered login, and you can clear them from your browser settings at any point.
Data Retention Limits We keep your account records only as long as legally required after closure. Transactional data tied to Nagad or Rocket payments follows the same retention schedule.
Access Requests You can ask us for a full copy of the data we hold on your account. Send the request via live chat or email with your registered mobile number attached for identity verification.
PRIVACY CONTACT

Reach Us About Your Privacy Questions

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your bKash or Nagad payment details have been handled, our support team is the right first step. Send us the registered mobile number on your account and the specific request, and we will respond through the same channel you used to contact us.

Live Chat Open the chat widget from your account dashboard. Quote your registered mobile number and describe your privacy request clearly for faster handling.
Email Support Write to our support address shown in your account settings. Include your account ID and the specific data or correction you need us to action.
In-App Message Use the message option inside your mobile account. This keeps your request tied directly to your session token, which speeds up identity verification.

Common Questions About Your Data on tk988

These are the questions we hear most often about how we handle account data, payment details, and privacy rights. If your question is not covered here, contact support directly from your account dashboard.

No. We never see or store your wallet PIN. The PIN you enter inside the bKash or Nagad app stays entirely within that app and never passes through our servers.

Access is restricted to systems that need it to run your account — payment verification, fraud detection, and customer support. No marketing team or advertiser sees your personal details.

Yes. Contact support via live chat or email, quote your registered mobile number, and ask for a data export. We will confirm your identity and respond through the same channel.

We retain only the minimum transaction records required by applicable legal or financial obligations. Once that period ends, your data is removed from active storage systems.

Only with the payment processor needed to complete the transaction. We do not sell data or share Rocket, bKash, or Nagad payment references with advertisers or unrelated third parties.

Send a message via live chat or email from your registered account. State what needs correcting and why. We will verify your identity and update the record within a reasonable time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.